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~Sigmund Dworelitnivu
Feb 3, 2016, 4:31 PM
328 Posts

Check user preferences...

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator
  • Tags: font,email format
  • Replies: 5

If the issue is consistent across client restarts - check to see if the user has changes their default Fonts - File -> Preferences -> Basic Notes Client Configuration -> Default Fonts.

This has happened here a time or two in the distant past....

~Helga Nonfreeburoden
Feb 3, 2016, 8:21 PM
45 Posts
Or missing font
If the user preferences call for a font that has gone missing then what you get can be pretty random,

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal